Legal DocumentsAll agreements, terms and policies in one place
English translation. The English versions are provided for convenience. The Turkish versions are the legally binding texts; if there is any discrepancy, the Turkish version prevails.
Which document answers what?
- Buying a paid plan? The Distance Sales Agreement sets the parties, the price, delivery and the right of withdrawal; the Refund Policy covers the 3-day guarantee and what cannot be refunded.
- Not sure what is allowed on your server? The Terms of Service and the Fair Use Policy cover prohibited uses, resource limits and what happens when a limit is exceeded.
- Want to know how your data is handled? The Privacy Policy lists the data, cookies and processors; the KVKK Privacy Notice describes the legal bases and your rights under Turkish Law No. 6698.
- Counting on availability? The Service Level Agreement states the availability target for paid plans, how it is measured, the exclusions and the compensation.
Each document shows the date it was last updated at the top. Questions about any of them: contact us, or write to [email protected] for personal-data requests.
AGREEMENTS
- Distance Sales Agreement — Parties, right of withdrawal, payment and delivery terms for the sale of paid plans.
TERMS
- Terms of Service — General rules, prohibited uses and limits of liability for free and paid plans.
- Refund Policy — 3-day refund guarantee, non-refundable cases, cancellation and renewal.
POLICIES
- Privacy Policy — What data we collect, cookies, payment data and your rights.
- Service Level Agreement (SLA) — Availability target, support and compensation for paid plans.
- Fair Use Policy — Rules on accounts, bots, resources and the ad-watching flow.
- KVKK Privacy Notice — Processing of personal data under Turkish Law No. 6698.
HOKAS